['Privacy Policy for Our Online Platform\n\nAt Swiftcourier UK Ltd, we are committed to protecting your privacy and ensuring the security of your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our online platform and services related to same-day parcel delivery, international shipping, courier services, freight forwarding, and warehousing solutions.\n\nInformation We Collect \nWe collect personal data that you provide directly to us when you use our services, such as your name, address, phone number, email address, payment information, and details about the parcels or shipments you send or receive. We may also collect information automatically through your use of our site, including IP addresses, browsing activity, and device information to help improve our services.\n\nUse of Your Information \nYour personal data is used to: \n- Process and deliver your orders and shipments. \n- Communicate with you about your transactions and customer support inquiries. \n- Comply with legal obligations and regulatory requirements. \n- Improve and optimize our services and website performance. \n- Prevent fraud and ensure the security of our services.\n\nLegal Basis for Processing \nWe process your personal data based on the necessity to fulfill contracts with you, compliance with legal obligations, your consent where applicable, and our legitimate interests in operating and improving our business safely and securely.\n\nSharing Your Information \nWe may share your personal data with trusted third parties such as logistics partners, customs authorities, payment processors, and technology service providers solely for the purpose of delivering our services and complying with legal requirements. We do not sell your information to third parties for marketing purposes.\n\nData Retention \nWe retain your personal data only for as long as necessary to fulfill the purposes described in this policy, including fulfilling legal, accounting, or reporting requirements.\n\nYour Rights \nUnder the General Data Protection Regulation (GDPR) and applicable laws, you have several rights regarding your personal data, including the right to: \n- Access the personal data we hold about you. \n- Request correction of inaccurate or incomplete data. \n- Request erasure of your data under certain conditions. \n- Object to or restrict processing of your data. \n- Request portability of your personal data. \n- Withdraw any consent you have provided at any time. \n\nTo exercise these rights, please contact us at the physical address provided below.\n\nCookies and Tracking Technologies \nWe use cookies and similar technologies to enhance your experience on our website and gather information about site usage. You can manage cookie preferences through your browser settings.\n\nData Security \nWe implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.\n\nInternational Transfers \nIf your data is transferred outside the United Kingdom, we ensure that appropriate safeguards are in place in accordance with data protection laws to protect your information.\n\nChildren’s Privacy \nOur services are not directed at individuals under the age of 16, and we do not knowingly collect personal data from children without parental consent.\n\nChanges to This Policy \nWe may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.\n\nContact Information \nIf you have any questions or requests regarding this privacy policy or your personal data, please contact our Data Protection Officer at:\n\nSwiftcourier UK Ltd \n45 Kingfisher Road, Suite 3B \nBirmingham, West Midlands \nB1 1TJ \nUnited Kingdom\n\nPhone: +44 121 496 8732 \n\nWe are committed to addressing your concerns and protecting your privacy. Thank you for trusting our online platform with your logistics and delivery needs.', 0.0012776, 'gpt-4.1-mini']